Terms & Privacy Policy

Welcome to ACHIEVO MULTI SOLUTIONS PRIVATE LIMITED!!! Thanks for using our services (“Services”).

A Sale is final sale as it has executed from your panel which is provided by ACHIEVO MULTI SOLUTIONS PVT. LTD. and payment has been deducted for such sale. As a sale is done anytime by your panel no refund or exchange or cancellation will permitted. You and only you are responsible for information provide by you for purchase and all charges that result from those purchases. ACHIEVO MULTI SOLUTIONS PVT. LTD. is not responsible for any purchase by incorrect information provided. So it is only you who needs to be cautious before placing any order by your panel. You are responsible for the mobile number provided /entered by you or DTH account number by which you purchased the prepaid recharge and all charges that result from those purchases. ACHIEVO MULTI SOLUTIONS PVT. LTD. is not responsible for any purchase of prepaid recharge for an incorrect mobile number or DTH account number or incorrect toll or data card information. If a transaction performed by you on the website, money has been charged by your card or bank account and a recharge is not delivered within 24 hours of completion of your transaction then you may inform us by sending an email to our customer services support@achievo.co.in or you can raise a ticket. ACHIEVO MULTI SOLUTIONS PVT. LTD. shall investigate that incident and if it is found that money was charged by your card or bank account without delivery of the recharge then money will be refunded to you within 7 working days from the date of receipt of your email. All refunds will be credited to your Be Achievo Wallet account. If the service is provided by third party and it is a case of refund then it shall be processed as per time line given by third party and you are bounded by the terms and conditions of refund /or refund policy of third party .
IT services given /executed once cannot be taken back similarly any alteration/amendment in those will result in additional charges.
Charges for services provided by third party entirely depend on those parties only. If such parties alter charges for then they will be applied without prior notice. If sale is executed after that hike in price shall be subjected to higher price of that product/service at any stage before or after completion of the service/s.
The value/amount/payment stored on your Achievo wallet shall NOT be refunded at any /under ANY circumstances/condition and may only be utilized to make payments to use our services available in your login panel of our portal/website/webpage. No interest will be payable on ACHIEVO MULTI SOLUTIONS PVT. LTD. Be Smart Citizen Wallet on the available balance value /amount/ payment reflected on the Achievo Wallet.
In case we receive a cancellation notice for a service order from you within 24-Hrs of placing the order and if the order has not been processed by us, we will be more than happy to cancel.

Who can get a refund?

ACHIEVO MULTI SOLUTIONS PVT. LTD. refunds if payment is successfully credited to Achievo Wallet balance but user is not able to get recharge/ transfer money. But in such case/s the refund will only be made to your Achievo wallet only.

How to request a refund?

Mail us support@achievo.co.in or raise a ticket from your login panel and mention clearly your current Achievo Wallet balance and what problem you are facing with recharge/ money transfer.
Always Keep check on your registered email for new updating features . Our new and updated schemes /polices/circulars will always sent by/though email or on our website http://achievo.co.in
Do not share your unique User ID and password to anyone.
Please always keep changing /reset your password periodically.
Phishing through Internet is a fraudulent attempt, usually made through social media sites like face book, email, and phone calls, SMS etc seeking your personal and confidential information. Never respond to such social sites like face book post / web address/email/SMS or phone call. If it happens report on support@achievo.co.in immediately.
All our new scheme/ plan/Circulars having Respective additional terms and conditions so read them carefully before implementing or working on these new schemes/ plans/Circulars.
Except from website and software we are providing consultancy only for New ITI OPENING, ISO Certification and Trademark Related legal Services etc. These all are third party services and if any changes happen from their sides the same will be applicable to all our Franchisee and clients also.
Always keep original software/ hardware with valid license keys in your machines like Computer/Mobile. it is only your responsibility to maintain and update all software and hardware. The company is not responsible for any misshaping due to any pirated software or hardware

The Company having all rights to decide or having sole desecration to decide about the termination of the account for a period based upon the performance of the account holder.
It is strictly prohibited for Any Person related to this Network /outside to this Network of the company shall not to copy, Reproduce, modify, decompile or reverse engineer any software, hardware or firmware, Marketing Material of Company in any manner what so ever.
If any Problem persist related to your account / any network Related Problem the resolution will be given only through remote login or by telecommunication between the office times(9.30AM to 6.00PM) except national holidays.
If anyone (client/Customer/Business Franchisee) communicates with Telephonic Conversation to the company the Total cost of the communication will be bear by him only. The company is not responsible or bears this communication cost.
In this all network Onsite service will not be available in any condition to any of his business franchisee/ client/Customer.
The Company also having rights to show its name and logo in the footer of software's main screen or everywhere whichever it is necessary.
The Company Achievo Multi Solutions Private Limited reserve all rights related to modification and discontinuous of any Scheme/ Plan/ Offer at any time without prior notice and any explanation.
The Company Achievo Multi Solutions Private Limited reserve all the right to end or call back any or its entire offer without prior notice.
The all above terms and conditions are based on the company's policy, procedures and other company related rules currently applicable in India and are subject to amendments and adjustments from time to time. In all matter including those not specifically covered here such as online version of this software, etc will be governed by the rules of the company as shall be in force from time to time.
If any of the franchisee found guilty for immoral practices or unethical behavior with Achievo employee(s) will be terminated straight away followed with legal actions.